CONDITIONS OF SALE
YOU AGREE THAT THE FOLLOWING TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND FINAL AGREEMENT BETWEEN BUYER AND SELLER IN RESPECT OF THE APPLICABLE ORDER. NONE OF THE TERMS AND CONDITIONS CONTAINED IN THIS ACKNOWLEDGEMENT MAY BE ADDED TO, MODIFIED, SUPERSEDED OR OTHERWISE ALTERED EXCEPT BY A WRITTEN INSTRUMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF SELLER, AND THE PRODUCTS RECEIVED BY BUYER FROM SELLER SHALL BE DEEMED TO BE DELIVERED ONLY UPON THE TERMS AND CONDITIONS CONTAINED HEREIN.

1. Acceptance
The acceptance of your (“Buyer”) order by Seller for the products set forth on the front side hereof (the “Products”) is EXPRESSLY MADE CONDITIONAL UPON BUYER’S ASSENT TO THE TERMS AND CONDITIONS OF THIS ORDER ACKNOWLEDGEMENT, and these constitute the only binding terms and conditions between the parties, even if these terms and conditions differ from or are in addition to those on any purchase order or other document sent to Seller by Buyer. Any terms of sale requested by Buyer which are in any way inconsistent with or in addition to these terms and conditions are rejected and will not be binding upon Seller. In the event that a written sales agreement between the parties applies to the Products, such agreement shall control and supersede any terms or conditions hereof in conflict therewith, but all other terms and conditions hereof shall apply. For purposes of these terms and conditions, “Seller” shall mean GWS Tool Group, LLC.

2. Prices
Except as expressly set forth herein, all prices are F.O.B., Seller’s shipping point, are exclusive of taxes and subject to correction for error. Seller may change pricing without notice, and the applicable price for an order will be the price in effect at the time of shipment. Price quotations are valid for thirty (30) days unless otherwise noted by Seller. Buyer shall pay each invoice within thirty (30) days of the date of invoice. Buyer shall make all payments when due without offset, deduction or counterclaim regardless of any claim by Buyer. Amounts not paid when due will bear interest from the invoice date at the rate of 1.5% per month or the maximum rate allowed by law, whichever is less. Buyer shall pay to Seller all costs and expenses (including reasonable attorneys’ fees) incurred in collecting any amounts due hereunder. If the financial responsibility of Buyer becomes impaired or unsatisfactory to Seller, advance cash payments or satisfactory security shall be given by Buyer upon demand by Seller, and shipments may be withheld until such payment or security is received.

3. Taxes
The amount of any sales, use ad valorem, property or other tax or duty, however designated, levied or based on the Products, or the sale or delivery thereof, shall be added to the price quoted and billed to and paid by Buyer. If Seller is required to pay any such tax or duty, Buyer shall reimburse Seller therefore, or provide Seller with an appropriate exemption certificate or other documents acceptable to the taxing or customs authorities.

4. Shipping
All Products shall be shipped via a carrier designated by Seller at Buyer’s expense. Buyer shall pay all costs incurred by Seller in connection with shipping such Products, including, without limitation all insurance, freight, cartage, warehousing, and all other charges in connection with loading and shipping the Products to Buyer. All shipping dates are approximate and tentative, and are based on prompt receipt from the Buyer of all necessary information. Requests for proof of delivery must be made within sixty (60) days of the date of shipment. If Buyer fails to accept delivery, Buyer shall nonetheless make payment to Seller. Claims for shortage, damage or non-delivery shall be made directly to carrier. Seller’s responsibility ceases upon delivery to the carrier at the stated shipping point, and risk of loss, damage, injury or destruction to any of the Products shall pass to Buyer upon such delivery to the carrier. In no event shall any loss, damage, injury or destruction operate in any manner to release Buyer from the obligation to make payments required herein. Seller reserves the right to make partial shipments and to submit invoices for partial shipments. Seller reserves the right to allocate available products among its customers at its discretion.

5. Delays in Delivery
Seller shall be excused for delay in delivery, may suspend performance and shall under no circumstances be responsible for failure to fill any order or orders, or any portion thereof, when due to: acts of God or the public enemy, fires, floods, riots, strikes, freight embargoes or transportation delays, inability to procure labor, fuel, material supplies, or power at current prices or on account of shortages thereof, any existing or future law or governmental act affecting the conduct of Seller’s business, or any cause beyond the reasonable control of Seller.

6. Order Size and Variation
Orders for Products (other than specially manufactured products) must be for a quantity that is a whole-number multiple of Seller’s standard lot-size for such products. Any order for a quantity that is not a whole-number multiple of Seller’s standard lot-size will be deemed to be for a quantity that is the nearest whole-number multiple of such lot size. In the case of orders for altered or modified products, the quantity actually shipped may be less than the quantity ordered based on products that are damaged in the alteration or modification process. In the case of orders for altered or modified products, the quantity actually shipped may be less than the quantity ordered based on products that are damaged in the alteration or modification process. In the case of orders for special products, or products ordered by weight or length, the quantity of products actually shipped and invoiced by Seller may be up to ten percent (10%) higher or lower than the quantity ordered, for order quantities less than 10 pieces we reserve the right to ship plus or minus 1 piece. Without limiting the foregoing, all products furnished by Seller shall be subject to Seller’s standard manufacturing variations and practices with the limits and sizes that Seller produces, and all products purchased are subject to customary quality variations and tolerances recognized within the trade.

7. Electronic Data Interchange (EDI)
Buyer may electronically submit orders to Seller using Seller’s EDI process. Electronic orders submitted by Buyer to Seller shall contain all key data, including, without limitation, purchase order number, pricing information, and quantity. Buyer acknowledges and agrees that any software, service provider, and interface used by Buyer to enable EDI transactions are the sole responsibility of Buyer. All costs and expenses incurred by Buyer in connection with implementing and enabling EDI shall be borne by Buyer, including all internal and external resources, equipment and software costs and expenses and all interface and connectivity costs and expenses. In the event Buyer’s order contains pricing information that is not within the defined price range established by Seller for such Products, such order is hereby rejected. Any variation in a Product’s pricing information proposed by Buyer via Seller’s EDI process is rejected and any such purported variation will not be binding on Seller.

8. Limited Warranty
Seller warrants that the Products will conform to Seller’s published specifications therefore, or such other specifications as the parties may agree in writing, provided that the Products are subjected to only the usage for which they were intended. The warranty shall commence on the date of shipment and continue for a period of ninety (90) days. In the event that any Product fails to comply with the foregoing limited warranty, Buyer must promptly (but no later than expiration of the applicable warranty period) contact Seller to obtain a return materials authorization. Products must be returned to Seller, freight prepaid by Buyer, for determination by Seller that such Products are defective. Such Products shall be accompanied by a written description of the circumstances under which the applicable Products purportedly failed. Seller shall replace or repair, at its sole option and expense, any defective Products for parts thereof that prove to be defective during the warranty period, and return such repaired/replacement Products to Buyer, freight prepaid by Seller, or refund the purchase price paid therefore. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO BUYER. If Seller determines in its sole discretion that the defect is attributable to any cause other than poor workmanship or defective materials supplied by Seller, then Seller shall have no obligation whatsoever with respect to repair or replacement of the defective Products. Seller shall return the Products to Buyer, freight to be paid by Buyer, and the warranty described herein shall be void. This limited warranty does not cover defects caused by normal deterioration and wear and tear, and does not apply if Products have been subject to modification, or to misuse, mishandling, misapplication, operation outside rated capacities, negligence (including, without limitation, improper maintenance), or accident or if any adjustments or repair has been performed by anyone other than Seller or an authorized service representative of Seller. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, AND SELLER HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS), WHETHER BASED ON TORT, WARRANTY, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIABILITY OF SELLER SHALL BE LIMITED TO THE PRICE ALLOCABLE TO THE PRODUCTS WHICH GAVE RISE TO THE CLAIM AND SHALL TERMINATE ONE YEAR AFTER SHIPMENT OF THE APPLICABLE PRODUCTS TO BUYER. THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

9. Indemnification
Buyer agrees to indemnify and hold harmless Seller, its officers, agents, employees and authorized representatives from and against any and all costs or damages arising out of or related to any claim or lawsuit alleging personal injury or death to any person which may result from or arise in connection with its use of Products in any products of any kind.

10. Cancellation
Any order for specially manufactured products, or altered or modified versions of standard products that is canceled after such order is accepted by Seller shall be subject to a cancellation fee determined appropriate by Seller based on the work performed and expenses incurred as a result of such order.

11. Drawings and Technical Documents
All drawings and technical documents delivered by either of the parties to the other party remain the property of the delivering party, and the receiving party may not improperly use, reproduce, or otherwise disclose such materials to third parties. Tooling, setup, drawing, design information and partial preparation charges, when invoiced to Buyer, cover only part of the cost thereof of Seller. Buyer does not acquire any right, title or interest in any tooling, setup, drawings, design information, or invention resulting there from. All drawings, techniques, inventions or improvements (whether or not patentable) made or conceived in the course of fulfilling any order, including any intellectual property rights pertaining thereto, shall be the sole property of Seller.

12. Quality
Seller shall manufacture all Products in accordance with Buyer specifications and applicable ISO 9001 quality assurance requirements. Upon reasonable notice and during normal business hours, Buyer may conduct quality audits at Seller’s facilities to ensure compliance with these specifications and requirements. Buyer agrees that it will share all results of quality audits of Seller’s facility or facilities with Seller.

13. General Provisions
Buyer may not assign its order, these terms and conditions or any right or interest therein or any other obligation arising hereunder without the prior written consent of Seller. The contract resulting from Seller’s acknowledgement and acceptance of Buyer’s order shall be governed by the laws of the state in which the Buyer’s principal place of business is located. Buyer hereby consents to the jurisdiction of such state for all disputes arising hereunder. Buyer further consents that service of process may be made upon Buyer by certified mail, return receipt requested, at Buyer’s last known address and that such service shall be deemed valid personal service. No failure of Seller to insist upon strict compliance by Buyer shall impair Seller’s rights in case Buyer’s default continues or in case of any subsequent default by Buyer. Waiver by Seller of any breach shall not be construed as a waiver of any other existing or future breach(es).

14. Limitation of Liability
No claims of any kind whatsoever by Buyer, regardless of the theory on which a claim may be made including, without limitation, negligence, breach of contract, breach of warranty, absolute liability in tort, misrepresentation or otherwise, with respect to any Products delivered or for failure to deliver any Products, shall be greater in amount than the purchase price attributable to such Products in respect of which damages are claimed.

SELLER WILL NOT BE LIABLE TO BUYER FOR ANY INDIRECT, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING BUSINESS INTERRUPTION, LOSS OF PROFIT, LOSS OF REVENUES, AND PRODUCTION LOSS, HOWSOEVER CAUSED, REGARDLESS OF WHETHER SUCH DAMAGES OR LOSSES ARISE OR RESULT, IN WHOLE OR IN PART, FROM NEGLIGENCE (WHETHER SUCH NEGLIGENCE BE SOLE, JOINT AND/OR CONCURRENT, ACTIVE OR PASSIVE), STRICT LIABILITY, CONTRACT BREACH, BREACH OF WARRANTY, OR ANY OTHER THEORY OF LEGAL LIABILITY ATTRIBUTABLE TO SELLER, UNLESS SUCH LOSSES ARE CAUSED BY THE GROSS NEGLIGENCE, FRAUDULENT CONDUCT OR WILLFUL MISCONDUCT OF SELLER.

15. Global Trade Compliance
For the purpose of these terms and conditions, “Global Trade Laws and Regulations” means the customs, import, export, re-export, trade control and sanctions laws, regulations and orders applicable to a transaction including but not limited to the customs and export control laws and regulations of the United States, EU, UK, UN, Switzerland, China or any other country in which the Products are manufactured, received and used.
Buyer hereby agrees to observe and comply fully with all applicable Global Trade Laws and Regulations. Buyer agrees that no Products provided by GWS covered by any applicable Global Trade Laws and Regulations shall be transferred to any person or entity unless such transfer is in accordance with applicable Global Trade Laws and Regulations or expressly permitted by applicable government license or authorization. Buyer shall not take any actions in furtherance of this contract that would cause GWS to violate any global trade laws or regulations to which it is subject.

Buyer shall not use, export, re-export, transfer or retransfer the Products for any purpose connected with chemical biological or nuclear weapons, or missiles capable of delivering such weapons, or for any nuclear explosive or unsafeguarded nuclear fuel cycle activity.
Buyer shall not, directly, or indirectly, sell, export, re-export, transfer, retransfer or otherwise release or dispose of any Products to or via a sanctioned person or territory, without having obtained a license or authorization from the relevant government authority responsible for enforcing any applicable Global Trade Law and Regulation.
If Buyer breaches any certification, representation or undertaking described in this Section or, in Seller’s reasonable opinion any such breach is likely to occur, the Buyer agrees that Seller shall not be liable toward Buyer or any third party for any subsequent non-performance by Seller under these terms of sale and that Buyer shall defend, indemnify and hold Seller harmless from any claims or losses relating to such non-performance.

16. RETURN POLICY:
Prior to acceptance of any returned products, a Returned Material Authorization (RMA) number must be issued from our Returns Department by calling 877-497-8665 or emailing sales@gwstoolgroup.com. A list of returned products accompanied with purchase order numbers is required for review and approval prior to issuance of an RMA. Only current EDP numbers are considered for return, any discontinued products are non-returnable. All specials, modified tooling, or altered tools cannot be returned for credit unless tools were manufactured incorrectly per the customer’s specifications provided. Only tools purchased within 1 year from date of order will be eligible for return. Returned products for credit will be valued at purchase price regardless of current price. All returned products must pass Quality Assurance inspection, be undamaged, unaltered, unused, resalable, manufactured according to current tooling specifications, and in original packaging. No credit will be issued if tools do not pass QA inspection or meet the aforementioned criteria. All products must be received within 21-days of RMA issuance. A restocking charge of 25% will apply or an offsetting order of two times (200%) the value of the returned product will apply to all products returned for any reason other than a manufacturer error or defect. Freight charges will be assumed by the customer unless the return is due to manufacturer error or defect. The RMA number must be clearly visible on the outside of the box and on the enclosed packing list. Any items shipped and not approved for return will either be returned to the customer or scrapped at the customer’s expense. No returns after 1 year period. Please return the product with the approved RMA number to the address specified by GWS.

17. Safety Precautions when using Cutting Tools
GWS Tool Group is committed to manufacturing products that can be used safely as directed under recommended machining parameters. Cutting tools can break or shatter when in use due to the extreme forces of the machining environment. Cutting tools will generate chips while engaged in the workpiece and can produce dust, swarf, gasses and potentially sparks or fire. Caution and safety must be considered at all times to include the use of protective eyewear, machine safety guard barriers, proper ventilation, quick access to fire suppression equipment and other safeguards. In no way shall GWS Tool Group be held accountable or liable for any costs, machine down time, injuries, or deaths resulting from cutting tool breakage or emissions.

18. Revisions to Marketing Avenues
GWS Tool Group reserves the right to revise listings and specifications in our catalog and website without notice. GWS Tool Group is not responsible for any typographical errors. Please verify the current data at the time of your order.

19. Copyright Protection and Trademarks
All content on the GWS website (or affiliate companies) and catalogs to include product images, logos, text, graphics, videos, and digital downloads are the exclusive property of GWS Tool Group and protected by the United States and International copyright laws. Our logos and trademarks may not be used in connection with any product or service that is not owned by GWS Tool Group in any manner that constitutes confusion, defamation, or disparagement. All other trademarks not owned by GWS Tool Group that appear on our website or catalogs are the property of their respective owners.